SATISFACTION OF THE POPULATION OF THE REPUBLIC OF KAZAKHSTAN WITH THE ACCESSIBILITY OF MEDICAL CARE

Abstract

Currently one of the main scientific and practical problems in the field of public health and healthcare is the availability of medical care aimed at increasing public satisfaction with medical services. At the same time “blind” optimization and decision-making management on the level of pure intuition cannot be more effective compared to scientifically based approaches to solving the problem of accessibility of medical care. In this regard relevance of studying the criteria for accessibility of medical care to the population in subjective assessments, taking into account the regional component  in countries with a large territorial extent becomes obvious. The data for this study were obtained by including 1,500 people living in the northern (n=500), western (n=500) and southern (n=500) regions of the Republic of Kazakhstan. To assess the availability of medical care, a questionnaire developed by N.V. Yurgel et al. was used. The data obtained revealed the need of a systematic assessment of the availability of medical care to the population through a survey. The above analysis based on certain criteria of accessibility of medical care to the population of the Republic of Kazakhstan has shown that a differentiated approach is required in determining strategic priorities for providing health services to the population. The identified regional features of the survey data indicate the need to adapt any federal health programs to the specifics of the region, especially in countries with a large territorial extent.